top of page
  • 1. How do I place a return/replacement/ request on GaurishiHandPrints?
    If you want to return/replace a product on GaurishiHandPrints, please follow these steps: Call us on +91 8058338633 (Monday to Saturday, 10:00 till 18:00) or drop us an email at care@gaurishihandprints.com
  • 2. How do I place a cancellation request on GaurishiHandPrints?
    If you wish to cancel your order before dispatch, kindly give us call or drop us an email, your order cancellation request will be fulfilled in next 24 hours of time. (If not dispatched)
  • 3. I paid cash on delivery, how would I get the refund?"
    If you chose to pay Cash on Delivery, the refund will be credited either in the form of E-vouchers and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details: Bank Name Account Holder Name Bank Account Number Branch Address IFSC Code
  • 4. How long will it take me to receive the refund for my return?
    We take anywhere between 5-7 working days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. For all Cash on Delivery orders, refunds can either be made in the form of E-vouchers that can be used for your future purchase on BagruStore.com or can be in the form of an NEFT transfer to your bank account.
  • 5. If I receive a wrong product, can I get it replaced?"
    We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request within 15 days of product delivered. You will also have the option to choose refund for the product.
  • 6. Why was my order cancelled by GaurishiHandPrints?
    We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons: If product is out of stock or is discontinued Inaccuracies or errors in pricing information.
  • 7. Can I modify my delivery address?
    House no., building no, street number & pin code can be modified. These changes are only possible, before order is at "Pending" stage.
  • 8. What are the benefits of creating an account on GaurishiHandPrints?
    Get exclusive offers & pre-launch information. Apply discount coupons & cash back Faster Checkout View & Track past orders Utilize Wish list to manage your desired purchases Get updates & best style recommendations

FAQ

bottom of page